FAQ
What if I arrive late to my session?
A. Your scheduled start time remains your official start time. For example, if your session begins at 11:00 AM and is booked for one hour, arriving 5 minutes late will still result in your session ending at the originally scheduled time. However, grace may be extended in the event of unforeseen circumstances or emergencies.
Can I bring my friend to my shoot?
A. Yes, you are welcome to bring a guest for support or assistance during your session. I simply ask that you keep additional attendees at a minimum so the environment remains comfortable, professional, and focused.
Can I bring my child?
A. Yes, children are welcome to attend your session when appropriate. Please keep in mind that parents or guardians are responsible for supervising their children at all times to ensure a safe, smooth, and uninterrupted experience during the shoot.
Can I bring props?
A. Absolutely. Props are encouraged and can help personalize your session, enhance your vision, and bring more creativity and personality to your photos.
How can I purchase extra images?
A. Additional images can be purchased directly through your online gallery. After selecting and downloading your included images, the gallery store will provide the option to purchase extra edits, prints, and more.
Will I be turned away if I smell like cannabis?
A. Clients will not be turned away solely based on odor. However, all clients and guests are expected to conduct themselves respectfully and professionally throughout the session. Any disruptive, inappropriate, or unsafe behavior may result in the session being ended or denied without refund.
Can I get a refund If I don't show up?
A. All retainers and deposits are non-refundable. The 50% deposit secures your session date, and covers scheduling, travel expenses, preparation time, and prior consultation services. Failure to appear for your scheduled session will result in forfeiture of the deposit.
The only circumstance in which a refund will be issued is if the photographer is unable to appear for the scheduled session. In that event, a full refund will be returned to the client.
How long does it take for a client to receive their portrait gallery?
A. Depending on the work load, clients will receive their gallery within 3-5 business days.
Do you have payment plans?
A. Yes. Flexible payment plans are available. To begin the payment process and secure your booking, the required partial retainer must be paid upfront. Once the remaining balance has been paid in full, your final gallery will be released and made available to you.